What are the shipping times for your products?
We take 2-5 days to process your order then10 to 17 daysfor delivery in mainland France, Belgium, Luxembourg, Switzerland.
(The delivery time is 15 to 25 days for overseas departments and territories (Martinique, Guadeloupe, Réunion, Guyana) and the rest of the world.
Do you ship all over the world?
Yes, absolutely. We ship worldwide.
Do you provide product tracking / tracking information?
Yes, all of our deliveries are tracked online.
I received a damaged item. What can I do?
We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: email@example.com and we will send you a replacement item as soon as possible.
For any other questions, do not hesitate to contact us by email at the following firstname.lastname@example.org by phone +33 (0) 1 84 600 682 (non-surcharged call) Monday to Friday 9 a.m. to 5 p.m.